Last Updated: 5.12.2023

1. Acceptance of Terms

By accessing or using the www.cacaoguardians.com website (the "Site") and purchasing products from Cacao Guardians ("we," "us," or "our"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please refrain from using our Site and services.

2. Eligibility

You must be at least 18 years old or have reached the legal age of majority in your jurisdiction to use our Site and purchase products from Cacao Guardians.

3. Product Information

Cacao Guardians provides ceremonial cacao products for international shipping. We strive to provide accurate and detailed product descriptions; however, we do not guarantee the accuracy of product images, descriptions, or prices. Prices are subject to change without notice.

4. Ordering and Payment

a. By placing an order on our Site, you agree to pay the specified price, including any applicable taxes and shipping fees.

b. We accept payments through secure payment gateways. You agree to provide accurate and up-to-date payment information.

5. Shipping and Delivery

a. We aim to ship orders promptly. Shipping times and fees may vary based on your location. We are not responsible for delays or customs issues in the destination country.

b. Risk of loss or damage to the products passes to you upon delivery. We are not responsible for lost or damaged items after delivery.

6. Returns and Refunds

Please refer to our separate Return and Refund Policy, available on our Site, for details on returning products and requesting refunds.

7. Privacy Policy

Your use of our Site and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Site, you consent to our data practices as described in the Privacy Policy.

8. Intellectual Property

All content on our Site, including but not limited to text, images, logos, and trademarks, is the intellectual property of Cacao Guardians and is protected by copyright and trademark laws. You may not use our intellectual property without our written consent.

9. Limitation of Liability

Cacao Guardians is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Site, products, or services.

10. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Austria. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of the courts in Austria.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. It is your responsibility to review these Terms periodically. Your continued use of our Site after changes constitutes your acceptance of the revised Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at love@cacaoguardians.com